Questions to ask a web designer before a bigger website project (2026)

Seven questions worth asking before you pay for a bigger website, what a good answer sounds like for each, and CatalystHub's own answers.

By Vish Rathnayaka 6 November 2026 12 min read

From $1,500up to 15 pages, built for your industry

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Before a bigger website project, ask seven things. Who owns the site? What does hosting cost after launch? How many revisions do you get? Who actually builds it? How are pages counted? What happens after launch? Is the price fixed in writing before you pay? A good answer is specific and written down. At CatalystHub, our Specialist build is from $1,500 inc. GST for up to 15 pages, with unlimited revisions and free hosting with no ongoing cost. Bigger sites are about $100 a page up to 15 pages, with a lower price per page above 15, and the exact price is fixed in writing on a 30-minute call before you pay.

The seven questions at a glance

QuestionWhat a good answer sounds likeCatalystHub’s answer
Who owns the website?A written list of what you get on launch day, and your business named on the domainYou own the site, code and content. If we register your domain, you’re listed as the owner. Every login is on one handover sheet
What does hosting cost after launch?A monthly figure, who you pay, and what happens after year oneFree hosting with no ongoing cost on our usual setup. Bigger projects: usually free, confirmed in the quote
How many revisions do I get?A clear number of rounds, or “until you’re happy”, in writingUnlimited, until you’re 100% happy. Nothing goes live until you sign off
Who builds it?Who designs it, who builds it, who writes the words, and whether any of it is outsourcedThe design and the build aren’t outsourced. We can write the words too
How are pages counted?Which pages count towards the price, and the price per pageWe count uniquely designed pages: about $100 each up to 15, less per page above 15. Blog posts, news articles, privacy and terms pages generally don’t count
What happens after launch?What you can change yourself, and what any ongoing plan costsYou get the logins and a simple editor. We set up Google’s and Bing’s site tools free and watch them for one to two weeks after launch. A care plan is optional
Is the price fixed in writing before I pay?Yes, with any change quoted in writing firstYes. A one-page summary in writing before you pay

1. Who owns the website when it’s finished?

What a good answer sounds like. The designer lists exactly what you get on launch day: the code, the domain and the hosting account, with the logins for each. Ask for it in writing, because in Australia copyright in work you commission is not automatically transferred to you. The Arts Law Centre of Australia says ownership moves to you only through a written agreement signed by the creator. Without one, you usually get an implied licence, meaning permission to use the work for the purpose you paid for.

Ask whose name is on the domain too. auDA, the body that runs .au domain names, said on 26 March 2021 that if a web developer registers or renews your .au domain for you, you or your business must be listed as the registrant (the legal holder), not the developer. You can check who is listed by typing your domain into auDA’s WHOIS lookup tool.

If a designer offers a monthly plan, ask whether you keep the site if you stop paying.

CatalystHub’s answer. You own your site, its code and its content. When we register a domain for you, you’re always listed as the owner.

Our terms say that on launch day we hand over the GitHub repository (where your site’s code is stored, and you become its owner), the domain registrar login, the Cloudflare account credentials, the TinaCMS editor login and any other service logins, such as analytics, forms and payments. All of it is listed on a single handover sheet. The terms also say that once you’ve paid in full, you own the code, design, content and brand assets we make for you outright, with the copyright assigned to you. Third-party and open-source software, fonts and stock photos stay under their own licences.

That applies to our one-off builds. Growth Pro is different: it’s a managed, rented service, and the website stays part of the subscription. If you want to own your website outright, choose a one-off build. More on this in who owns your website.

2. What will hosting cost after launch?

What a good answer sounds like. A dollar figure per month, who you pay it to, and whether it changes after the first year. In published price lists we read in November 2026, one designer charged $35 to $50 a month for hosting depending on the package, another offered hosting from $29 a month, and another billed hosting separately after year one. Our guide to what a website costs over 3 years works through the running costs.

CatalystHub’s answer. Our Standard, Advanced Design and Specialist builds come with free hosting and no ongoing cost. Your site runs on your own Cloudflare account (Cloudflare is the hosting company), on Cloudflare’s free plan, so no care plan is needed to keep it online.

For a bigger project we recommend the setup that suits it best (the tools and services the site runs on), so hosting is usually free, and your quote confirms it before you pay. We aren’t tied to one platform. If you specifically want WordPress, we build on WordPress. Free hosting is promised only on our usual setup. Shopify stores are different: Shopify hosts them on your paid Shopify plan.

3. How many rounds of changes do I get?

What a good answer sounds like. A clear number, in writing, and what happens if you need more. In the price lists we read, packages often cap the rounds of changes, and the cap grows with the package, for example 4 rounds at 15 pages. One designer listed unlimited design revisions.

CatalystHub’s answer. Revisions are unlimited until you’re 100% happy, and nothing goes live until you sign off. That includes bigger projects over 15 pages. Our terms ask you to send each round of changes as one list, so nothing gets missed, and we turn each round around within 24 to 48 hours. Bigger changes can take longer, and we tell you in writing when to expect them.

4. Who will actually design and build it?

What a good answer sounds like. Who designs the site, who builds it, and whether any of the work is sent to someone else. Ask who writes the words as well. It varies: on some packages the designer uploads the words you supply, and on others they write every page for you.

CatalystHub’s answer. The design and the build aren’t outsourced. Our own team does both.

We offer copywriting (writing the words on each page) on every build. If you have your own words, we help you polish them. If you don’t, we write them for you. AI-assisted copy is free.

As proof of the kind of build we do, we designed and built the website of Aesir Legal, a Perth law firm practising commercial law. It was a Specialist build.

5. How do you count pages, and what does each one cost?

What a good answer sounds like. Which pages count towards the price, what each extra page costs, and whether the price per page drops as the site grows.

CatalystHub’s answer. We count uniquely designed pages, meaning pages with their own design. Privacy and terms pages generally don’t count towards the total, and blog posts and news articles aren’t counted either.

Our Specialist build covers up to 15 pages, from $1,500 inc. GST. Beyond our fixed packages, each newly designed page is roughly $100 up to 15 pages, with a lower price per page above 15. As a guide, that’s about $1,000 for 10 pages, about $1,900 for 20 and about $2,500 for 30. The exact price is fixed in writing on the 30-minute call before you pay. See how that compares in our guide to website cost by number of pages.

6. What happens after launch?

What a good answer sounds like. What you can change yourself, what you would pay someone else to change, and what any monthly plan costs, includes and takes to cancel.

CatalystHub’s answer. On launch day you get the handover sheet with every login (see question 1). Your site comes with a Word-style editor, so you can change your words and images yourself with no code. The Specialist build includes security hardening and vulnerability fixes at launch, meaning the site is locked down and known weak spots are fixed before it goes live.

Before launch we set up Google Search Console, Bing Webmaster Tools and Google Analytics for free. The first two are free tools that show how Google and Bing see your site, and Analytics shows who visits. We keep an eye on them for generally one to two weeks after the site goes live. If we’re replacing an old site, we set up redirects, which send visitors from your old page addresses to the new ones.

A care plan is optional on one-off builds. Basic is $49 a month. Premium is $99 a month and adds 1 hour of content updates each month. Specialist is from $79 a month, adds compliance or Shopify update monitoring, and includes 30 minutes of content updates. The first month is free on every new build. You can cancel any month with 14 days’ notice, with no exit fees.

Without a care plan, updates and fixes are yours to handle, but we’re still around: email or call us and we help at our hourly rate.

7. Is the price fixed in writing before I pay?

What a good answer sounds like. Yes. You get the scope (what’s included), the price and the timeline in writing before you pay anything, and any change to the scope is quoted in writing before it’s done.

Whatever the contract says, Consumer Protection WA (page updated 15 July 2026) says service providers guarantee to do the work with due care and skill, make it fit for its purpose and finish it within a reasonable time. Business purchases are covered too when certain conditions are met, such as costing less than $100,000 including GST, and businesses can’t exclude these guarantees in their terms.

CatalystHub’s answer. Yes. A 30-minute call locks the scope, price and timeline, and you get a one-page summary in writing before you pay. Paying through Stripe starts the build. Our packages have fixed, published prices, and anything custom is quoted in writing before any work starts. Quotes are generally valid for 2 weeks. If you ask for something outside the agreed scope mid-build, we quote it in writing first, and nothing is billed without your written go-ahead.

Specialist builds are delivered within 7 business days of the kickoff call. For more than 15 pages, we agree the timeline with you in writing on the call.

You can pay by card or bank transfer, or split the cost through Klarna. A Specialist or bigger build can be paid 50/50, half at the start and half at launch. We’re flexible: scope, timing and payment can be adjusted to suit you, and we work it out with you on the call. Our terms also say nothing in them changes any right you have under the Australian Consumer Law that can’t lawfully be excluded.

What the Specialist build includes

The Specialist build is the one we recommend on our pricing page. From $1,500 inc. GST, one-off, it includes:

  • Up to 15 pages.
  • More advanced custom design, designed for your industry, such as tradies, allied health, cosmetic clinics, real estate and hospitality.
  • Industry compliance built in, covering AHPRA, ACCC and GST display rules. AHPRA is the Australian Health Practitioner Regulation Agency, the health practitioner regulator, and the ACCC is the Australian Competition and Consumer Commission, the consumer watchdog. We build the layout the rules call for, such as prices shown as totals including GST, and check it before launch. We also check your own words and photos against those rules. It isn’t legal advice.
  • Integrations included, such as booking tools, Google Business schema (code that helps Google read your business details) and capability PDFs. If you already have a capability statement PDF, we put it on your site free. Writing a new one is a separate job, quoted separately.
  • Unlimited revisions.
  • Free hosting with no ongoing cost.
  • Fast on phones. Built to load in under a second on 4G, with a Lighthouse score of 95+ on mobile (Lighthouse is Google’s speed test).
  • Everything in our Standard build, including the simple editor, SEO for Google and AI search (search engine optimisation, so search tools can find and understand your site), privacy-respecting GA4 analytics (Google Analytics 4, which shows who visits) set up properly, and you own everything (question 1 explains what that covers).
  • An optional Specialist care plan from $79 a month, with compliance update monitoring and 30 minutes of content updates.

Our Standard build, a 5-page website, is the smaller option. Every package is on our pricing page. Need more than 15 pages, or something custom? It’s a custom quote, and we do those too.

Start your Specialist build and you’ll get the scope, price and timeline in writing before you pay.

Frequently asked questions

How much does a bigger website cost with CatalystHub? Our Specialist build is from $1,500 inc. GST for up to 15 pages. Beyond that, our guide prices are about $1,900 for 20 pages and about $2,500 for 30, with the exact price fixed in writing on the 30-minute call before you pay.

Do you build on WordPress? Yes, if you specifically want WordPress. We recommend the setup that suits your project, and you choose. There’s no published WordPress price: the price is fixed in writing before you pay.

Can I spread the payments? Yes. You can split the cost through Klarna. A Specialist or bigger build can be paid 50/50, half at the start and half at launch. Other arrangements can be agreed on the call.

Do I keep my website if I stop paying for a care plan? Yes. On a one-off build a care plan is optional, and our terms say you own the code, the domain and the hosting from launch day.

Home page of the Aesir Legal website on a laptop screen
Home page of the Aesir Legal website on a phone screen
Recent build: Aesir Legal, Perth law firm (opens in a new tab)

CatalystHub

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for up to 15 pages, with industry compliance and integrations built in

Start my Specialist build

Smaller or bigger project? See all packages and custom quotes

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The Specialist build adds industry design, compliance and integrations, for up to 15 pages. For five pages, the $500 build is enough. For more than 15 pages, we quote up front. See every package